Voice communication remains one of the most preferred communication methods in business today and it is critical that every business, big and small, invests in an effective voice solution.
At Open V we have redefined the idea of traditional business telephony systems, with modern communication tools. We offer services such as VOIP, cloud-based PABX, and Call Center Solutions.
Business-oriented solutions for complete communications coverage.
Our Voice Systems offer the latest features in communications technology including integrations with Microsoft Teams and CRM solutions as well as POPI Complaint Voice Loggers. Empowering your business with our virtual secretary will automate your lead generation and improve customer satisfaction.
Our dedicated team of VOIP, PABX & Network Infrastructure specialist will assess your business and ensure we provide you with a solution perfectly suited to your specific needs. You can trust that we will deliver phenomenal service at competitive rates.
Voice Features:
Our PABX systems come with a user-friendly interface, utilising tabs to make them both efficient and easy to use. Security is of vital importance and our systems offer various levels of protection against cyber threats.
Call Features:
Unified Communications
Security
Unified Communication
Unified Communication combines multiple enterprise communication channels, such as Voice, Video, Personal & Team Messaging, Voicemail and Content sharing. This System provides a host of benefits to businesses, which includes improved customer engagement and satisfaction, reduced costs, increased revenues and overall efficiency.
Open V’s Managed Voice Services offers the implementation, management, and integration of complete Unified Communication solutions. Our Unified Communications System grants you absolute control, allowing you to communicate from any location.
Some key features of our Managed Voice Services:
Call Centre Solutions
Our Call Centre Solutions provide you the ability to measure and manage voice communication performance, as well as automate certain business processes.
Features and Advantages of our Call Centre Solution:
POPI Complaint Voice Loggers
One of the key features of Open V’s Managed Voice Services is its POPI complaint voice recording. But what does that mean exactly?
The “Protection of Personal Information Act” (POPIA) aims to ensure that any individual’s personal information remains protected and cannot be unlawfully collected, stored, and used.
We are confronted with an overload of information in the business world today. This makes it particularly difficult to regulate collected information to ensure POPI compliance. Fortunately, we can alleviate some of the hassle by providing completely POPI compliant voice recording solutions.
Managed Voice Services, Network Management & Infrastructure, Tailored Software and Business Management Solutions.
