Service at the Highest Level

  • Open V has built a state-of-the-art Network Operations Centre (NOC), which monitors our national voice network.
  • The NOC monitors active and passive network parameters to anticipate, localize and isolate problems on the network.
  • Front-line personnel are co-ordinated and dispatched from a single control point based in Port Elizabeth.
  • The NOC is also capable of providing up to the minute, real-time visual summary of the status of the entire network.

Installation & Maintenance

  • Seamless transition to Open V’s network.
  • Open V provide efficient on-site installation and activation with minimal disruption to business operations and infrastructure.
  • All installation activities are carefully planned and approved in advance.
  • Installation and maintenance of PABX’s
  • Installation of voice and data infrastructure
  • Installation and splicing of fibre optic networks

Number Portability

  • Geographic number portability allows you to keep your existing number even though you have moved to a different voice network.  You now retain ownership of your number even if you move premises

Carrier Grade Voice Quality

  • Open V guarantees 99.73% uptime for voice services with automated failover in the event of equipment failure.
  • Open V interconnects with the incumbent operators, enabling it to provide carrier grade voice quality on both inbound and outbound calls.
  • Open V’s voice offering eliminates the quality problems typically associated with conventional VOIP/LCR solutions such as delay, signal loss, dropped calls etc.

Informative Call Reporting

  • Open V’s telephone management system (TMS) provides customers with real time account information.
  •  The TMS is accessed via an easy-to-use, web-based interface.
  •  Configurable reports covering billing, invoicing, savings and diagnostics are available to users via a web interface. It is the perfect tool to monitor and manage  costs.

Single Point of Contact

Open V will be your point of contact for all your voice services and will provide the level of personalized service expected by local companies – this includes liaising with Telkom and ECN.

Fibre

The end-to-end fibre optic connection that Open V Telecoms provides is over an established, high-speed network, which allows you to bring data, voice, video and IP-based products together into a converged solution for your business.

Fibre to the Business (FTTB)

  • Build your FTTB package to suit your needs by adding data, voice, video and / or IP-based products
  • Supported by an established, superior national and international backbone with full redundancy
  • Simple, dedicated 1:1 services available, as well as inter-branch connectivity between multiple locations

Fibre to the Home (FTTH)

  • Faster connectivity speeds that are secure and highly reliable at an affordable rate
  • Connects to multiple smart devices, supports video streaming, VoIP calling, and lightning fast browsing
  • Choose from a range of uncapped and capped bundles