Voice communication remains one of the most preferred communication methods in business today and it is critical that every business, big and small, invests in an effective voice solution.
At Open V we have redefined the idea of traditional business telephony systems, with modern communication tools. We offer services such as VOIP, cloud-based PABX, and Call Center Solutions.
Business-oriented solutions for complete communications coverage.
Our Voice Systems offer the latest features in communications technology including integrations with Microsoft Teams and CRM solutions as well as POPI Complaint Voice Loggers. With our virtual secretary your business can utilise the power of automation to increase lead generation and improve customer satisfaction.
We have a dedicated team of VOIP, PABX & Network Infrastructure specialists to assess your business so that we can put together a solution that best fits your specific needs. You can trust that we will deliver phenomenal service at competitive rates.
Our PABX systems come with a user-friendly interface, utilising tabs to make them both efficient and easy to use. Security is of vital importance and our systems offer various levels of protection against cyber threats.
Unified communication is the combination of multiple enterprise communication channels, such as voice, video, personal & team messaging, voicemail, and content sharing. Unified Communication systems provide a host of benefits to businesses including better customer engagement and satisfaction, reduced cost, increased revenue, and improvement in overall efficiency.
Open V’s Managed Voice Services offers the implementation, management, and integration of complete Unified Communication solutions. We offer businesses the total power of a unified communications system allowing you to communicate no matter where you are located.
Some key features of our Managed Voice Services:
Call Centre Solutions
If you require the ability to measure and manage your performance with regards to voice communications, or if you need to automate certain business processes, you will definitely benefit from our Call Centre Solutions.
Features and Advantages of our Call Centre Solution:
POPI Complaint Voice Loggers
One of the key features of Open V’s Managed Voice Services is its POPI complaint voice recording. But what does that mean exactly?
The “Protection of Personal Information Act” (POPIA) aims to ensure that any individual’s personal information remains protected and cannot be unlawfully collected, stored, and used.
In the business world today, we are confronted with an overload of information, so it becomes especially difficult to regulate the information your business collects to ensure POPI compliance. Fortunately, we can relieve some of that stress, by providing a completely POPI complaint voice recording solution.
Managed Voice Services, Network Management & Infrastructure, Tailored Software and Business Management Solutions.